Legal Information

Terms of Service

These Terms of Service ("Terms") govern your access to and use of Lytra Host's game hosting services.

1. Service Description

Lytra Host provides game server hosting services for Minecraft and Vintage Story, including server deployment, management, and related services.

2. Account Terms

You must be 18 years or older to purchase our services
You are responsible for maintaining account security
You must provide accurate billing and contact information

3. Payment Terms

Services are billed monthly in advance
72-hour refund window for new services only
Automatic renewal unless canceled

4. Service Level Agreement

99.7% uptime guarantee excluding scheduled maintenance
DDoS protection included in all plans
Automatic backups with specified retention periods

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Account information (email, username)
Payment information (processed securely by our payment provider)
Server usage and performance metrics
IP addresses and access logs

2. How We Use Your Information

To provide and maintain our services
To process payments and send service notifications
To improve our services and customer support
To comply with legal obligations

3. Data Protection

Industry-standard encryption for data in transit and at rest
Regular security audits and updates
Limited employee access to customer data

Acceptable Use Policy

This policy outlines the permitted uses of our game hosting services.

1. Prohibited Activities

Hosting unauthorized game modifications
Using servers for cryptocurrency mining
Attempting to circumvent resource limits
Engaging in illegal activities

2. Server Management

Keep server software updated and secure
Implement appropriate player moderation
Monitor resource usage within plan limits

3. Content Guidelines

No harmful or malicious content
Respect intellectual property rights
Family-friendly server naming and descriptions